Orange Tours And Travels — tv screen

Address: 2347/1, WARTAK GALLI MUDHOL ROAD, JAMKHANDI, Bagalkot, Karnataka, 587301

Hello there,

I am vinod, i am in a journey from bangalore to manipal. According to the booking itinerary, i was promised to provide personal screen. During the journey i asked the cleaner about the tv screen, he said it won't be turned on, in a rude way.
I made booking into this bus, because i needed a personal screen in the bus. This is making me regret booking such a fraudulent bus fleet.
Then i called goibibo, seeking a solution for this issue, they asked me to give the phone to the cleaner/driver. I did as said. But no improvement. According to their conversation, they said they are said not to switch on the screens.
If this was the scenario, why do you guys make fake promises just for booking a bus?
Well, i'm not gonna leave the matter here. You people don't even have an idea how influencing my social media handles are.
I need an honest answer asap or else, i will take it to all the social medias.

Thank you.