Orange Tours And Travels — very bad customer experience

I was travelling from bangalore to hyderabad via ott 1055 sleeper on 25th october 2019 night. The bus was 2 hours late and even after that i did not have a seat to sit for 40 mins as the bus was dropping some passengers. Even in hyderabad, my drop was at lakdi ka pool but the bus dropped me at aramgarh and saying it will take another 45 mins for a bus to come which will drop me at lakdikapool. I took a cab to my home. I wont prefer orange again and will make sure no one in my connection uses it.