Orange Tours And Travels — Worst experience with bus service

Address: O/o AGE EM 1 ( C ) KIRKEE,

Very worst experience by travelling with orange bus. My journey date is 23 Aug 2022 name K K Kiran, our bus had repaired around 800 KM from vijaywada, the bus driver had said to deboard the bus immediately, their at unknown Highway we waited for 2 hrs with our luggage at about 3.30 am. After two hours one bus sitting bus came and pick up us. Again at 8.30 am the bus driver dropped us at City outskirts of Hyderabad. Near about 4 buses came their, all the bus drivers are said that their buses are under repair. The bus driver had left us on the road again left. Only one person of bus service had stayed with us.
Around 10 am again one came to pick up us after 30 min discussion with the rep of orange bus stayed with us. Again they demanded to change the bus around 250 Km from the vijaywada.
I travelled from Pune to vijaywada with orange bus painfully, one of the worst experience in my entire life. No customer care is helping to us, they were not aware about our pain suffering from 3 am onwards