I didn't expect at all what had happened. The vehicle broke down and they don't have the courtesy to arrange an alternate service. They are a big liar!!! They are telling me now that they did arrange and i didn't opt for it. They dropped me in the middle of nowhere by some govt bus service. The travel was from hyderabad to chennai and they dropped me at ongole. They are telling me they will process a refund of inr 250. Total travel distance was 600+km, hyd - chennai. Ongole to chennai is 300*km. Total fare ticket was inr1600. So, does making a refund of inr 250 makes any sense??
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