Orange Travels — No refund on ticket cancellation

Address: Hyderabad, Andhra Pradesh, 500013
Website: www.orangetravels.in

We booked 3 tickets on 9/12/2015 online to Coimbatore dated 10/12/2015. But at the time of boarding it's known that our three tickets got cancelled. But they have given ticket in same bus by paying fresh. Then i received a coupon for 5078.40 in my mail, but not my amount.it's unfair to provide coupon without my knowledge and requirement. And that too with many terms and conditions.
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Orange Tours and Travels customer support has been notified about the posted complaint.
 
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same happened to me. till date no response.

looks like we need to bring this to appropriate authorities.

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    Orange Tours and Travels  Phone
    +91 99 5123 6666
    Orange Tours and Travels  Address
    Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village, Hyderabad, Andhra Pradesh, India - 500055
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