We booked 3 tickets on 9/12/2015 online to Coimbatore dated 10/12/2015. But at the time of boarding it's known that our three tickets got cancelled. But they have given ticket in same bus by paying fresh. Then i received a coupon for 5078.40 in my mail, but not my amount.it's unfair to provide coupon without my knowledge and requirement. And that too with many terms and conditions.
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looks like we need to bring this to appropriate authorities.