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[Resolved]  OYO — against hotel booking

Address: Ratanada Jodhpur Rajasthan
Website: Oyo rooms application

I have booked a room via oyo rooms app. My room was confirmed in hotel ajit mansion jodhpur rajasthan. When i reached to reception they deny to give me room at the price as i had booked it. And demands me three times more money to stay and also threaten me to cancel if i can not pay. I called to the owner of the hotel. But he was also on same track. And i was helpless there. Please ensure that who is faulty and punish him. Because of them no of people are suffering.
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May 26, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
OYO Rooms Customer Care's response Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please DM us along with the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
Verified Support
Apr 17, 2019
OYO Rooms Customer Care's response Hi, kindly share the needful details. ~Dk
Verified Support
Apr 25, 2019
OYO Rooms Customer Care's response Hi, kindly share the booking id/contact number. ~Dk
 
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Comments

Room was worst conditions and lot of inserts and bed bugs and dirty bed, towels and blankets. And worst customer service and staff's were rude.
Request for refund the money.
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