[Resolved]  OYO — Check in denied

I booked and paid online for the stay at OYO 86467 Hotel Balaji but was denied check in saying that they no longer accept payment via OYO as online booking is cheaper and isn't profitable to them. They denied giving the room even though I had paid at the time of booking only and no such thing was mentioned then. The manager instead of being helping, talked inappropriately with us and even when we made him talk with the customer care for getting a room as it was available, he completely denied and talked inappropriately with them as well even after knowing that it was a non refundable booking of amount ₹377. I thereby request you to kindly refund me my amount as there was no fault of mine in between the misunderstanding of Hotel and OYO.
Booking ID- DI1U0780
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Jul 13, 2022
Complaint marked as Resolved 
Company mail me and call too. Thanku so much Team consumer complain and OYO. I got my money back and i m happy with this quick resolution of my problem and i really appreciate this . Thanku OYO and consumer complaints.
OYO Rooms customer support has been notified about the posted complaint.
Jul 12, 2022
Updated by Arhant Jainn
My mail id- [protected]@gmail.com
Jul 13, 2022
Updated by Arhant Jainn
Thanku so much Team OYO.
I got my money back and i m happy with this quick resolution of my problem and i really appreciate this . Thanku OYO and consumer complaints.

Jul 13, 2022
Updated by Arhant Jainn
Wrong pic upload sorry
 
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