RCA FORMAT FOR REFUND/WAIVERS
Ticket ID: [protected]
Booking ID: GB3W0488
Check-in (dd-mm-yyyy): 05/06/2022
Check-out (dd-mm-yyyy): 07/06/2022
OYO ID: HYD468
Booking Creation Source: OYO
Booking Status: Checked Out
Property Name: OYO 6664 Ritesh Grand
Property Code: 6664
Was the request raised within 48hrs (Yes/No): Yes
Cancellation or modification date on which it was requested: 06/06/2022
Payment Mode: Paytm
Amt. to be refunded: 3099.0
Total Payment made by the Guest:3099.0
Reason for refund: Low Tariff
Dispute Id: 859737
Was the validation done from the PM/Stock (Yes/No):
Refund Policy: as per OYO policy
Refund Mode: NEFT
Dispute Adjusted (Yes/No):
Approved by Designation: TL
Approved by Name: Maria
The page speaks for itself amount not refunded by OYO They took double payment for the stay.
The Oyo did not allow my elderly mother to continue stay .
And I have done nearly 40calls to them.
They keep you on wait from minimum 10 mins to 1 hr after which I got this page.
Nearly a month no refund done.
Was this information helpful?
The Refund has been recieved.
A huge thanks to Consumercomplaints.in Justice prevails because of you. 🙏
I hope the OYO Team realizes and focus their energy on customer service than this.
and Thanks to OYO too.