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OYO Rooms

OYO — Denied checkin without paying extra amount over the app price

Booking Id
AOE01356
Booked by Praveen on Thu, 11 May 2023
SPOT ON Gayatri Comforts
Gayatri Comforts
353, Yelahanka Satellite Town, Yelahanka, Bangalore

Payment Details
Total Amount ₹411
Room charges for 1 Room x 1 Night ₹1485
Discounts - ₹1074
Total booking amount ₹411
Paid Amount - ₹411
Paid through Credit Card 5:40 PM · 11 May 2023 - ₹411

After Paying the full amount in app. the hotel people are asking for 600 more.
So asked Oyo o solve the problem.But they said it will be solved with in 12 to 48 hours.
But OYO Customer service said they can not contact to Business Manager and do not give my refund.
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2 Comments

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Comments

Dear Praveen,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will connect with you at the earliest.

Regards,
Team OYO
Reply
Dear Praveen,

Our concerned team tried calling, but couldn't connect. So we have sent an email to your registered email ID Please go through it and share the required details so that we can assist you further.

Regards,
Team OYO
Reply

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