[Resolved]  OYO — Fraud they made me pay double

Website: www.oyorooms.com/about/index.html

Fist time i contacted the oyo rep for booking for hotel arun cottage on courtallam on check-in 15/07/22 and check out 17/07/22 time is wrong so i closed the booking by cancelled the booking i got the payment and second time booking rep said wait for 45 min then rep said please contact back again i made a call to oyo again they let me wait to 55 min then say technical issue come back again called to book again book but his time rep agree for the payment rs.1716 i said okay and paid on credit card so link send to mobile by 853 rupee i asked the rep why only for 853 i demand for full payment 1716 but rep said this is our rule but i made a previous payment full and informed the rep he said i dont know sir but for discount to apply you have to pay for like his so i agreed and then he demand 2036 rupees so i said to him about i agree for payment 1716 he said due to oyo policy they just increased the price again had conversation then send the link for minimum amount 350 i already paid 853
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Sep 3, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2022
OYO Rooms Customer Care's response
Hello,

We truly empathize with the concern raised by you, please provide us with your booking ID/ contact details to help us navigate through a complete investigation further.

Thanks
OYO TEAM
 
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