[Resolved]  OYO — hotel check-in was denied by hotel management

Address: Chennai, Tamil Nadu

I'm booked hotel in oyo app, hotel management didn't allow me inside the hotel.
Asked why he didn't let me in, he replied that the hotel management was banned the oyo app, next i'm calling oyo coustmer care they not respond well, i went and called customer care and they said you would get back as much money as you did. But i'm not received full amount, then after i'm call again oyo coustmer care they said 98 rupees was oyo charges, fraud oyo app steal my money, i'm not cancelled the booking, then why oyo taking my money
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Jan 31, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
OYO Rooms Customer Care's response
Hi, Kindly allow us some time. We are getting this checked.
Regards,
Team Oyo.
 
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