[Resolved]  OYO — I am complaining about oyo customer care staff

Address: Mumbai City, Maharashtra, 400703

Dear concern,

Today i booked one hotel in lonavala "om palace" and online paid 2672 /- but after entering in the room i was not satisfied with the hygine and immediately called to customer care to either change the room or refund the money as was not comfortable there.. They said will arrange a call back for you immediately i checked out my self and waited four hours outside but no one called again i called thrice but same answer

I have already paid the money therefore these guys get success to make me fool please suggest where to contact else front of the hotel there is a police station i will go there and bring them to the reception by saying they fooled me.. And not helping at all.. This the only last option i have now..

Regards.
Irfan khan
[protected]/[protected]
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Mar 2, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. We'll get this checked for you.

Regards
Team OYO
 
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