[Resolved]  OYO — I booked a hotel and paid but on oyo app it's now showing booked

I booked a hotel through oyo app..while doing the payment through phonepe..money got debited but no booking id created and no booking happened...in my phone pe ..it is showing ..amount transferred to oyo merchant successful...so please look into this issue. Refund the debited money
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Nov 29, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Oct 21, 2021
Updated by Sweet1919
I booked a hotel through oyo app..while doing the payment through phonepe..money got debited but no booking id created and no booking happened...in my phone pe ..it is showing ..amount transferred to oyo merchant successful...so please look into this issue. Refund the debited money

Verified Support
Oct 22, 2021
OYO Rooms Customer Care's response
Hi, we are here to help. Kindly share the registered email id and the contact number so that we could get it checked. ~Joy
 
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