[Resolved]  OYO — I lost 790 rs because of OYO

Address: Kakkanad , Thrikkakara north OYO 37716 SAINU APARTMENT

Hello,
I booked a room on[protected] and I paid the full amount they asked through oyo website .
I got a notification that your room was successfully booked
Then about an hour later, I got an another notification that YOUR ROOM WAS CANELLED .
I'm contacted oyo customer care through both chat and call support
They told me that as per there policy my amount is not refundable .
I can understand your policy and I'm aware of that .
But in this case my room is cancelled by OYO.
So it is not my problem, I lost my amount because of yours.
I lost 790 rs /-
Booking ID - BFFW7356
Booked by - Aswin Ghosh
Booked date :[protected]
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Aug 2, 2023
Complaint marked as Resolved 
Oyo contacted me back. And they refunded the complete amount
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2021
OYO Rooms Customer Care's response
Hi, as checked our team has connected with you in regards to your concern and provided you a needful resolution. Let us know for any other assistance.
Regards,
Team OYO
Mar 04, 2021
Updated by Ashwin Vinod
Issue resolved. Oyo given back my refund
Thank you so much for your help .
 
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