I stayed in hotel navya grand on 1st of this month and checked out on the next day, it is a oyo maintained property. At the time of check out being in hurry i forgot one of my electronic device in room itself. At that time room boy went inside. After returning to the property after half an hour.. Room cleaning batch went inside... When i asked for my device back they said.. We didnt found anything inside. When i escalated the same thing to oyo customer care they also said the same thing as that hotel reception said. My question is y they are not asking room boy strongly. Felt unhappy with their response. Not worrying about my device at all but their response and negligence is not acceptable.
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Sep 14, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
OYO Rooms Customer Care's response Dear Guest,
Our heartfelt apologies for the inconvenience that has been caused to you. Please share your booking ID with us. We'll get this checked right away.
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