[Resolved] OYO — not provided the tax involved

K Ravi Teja

from Bengaluru, Karnataka

May 12, 2018

Address: 560067

Website: www.oyo.com

Hi
I booked hotel through oyo. They only provided me payment receipt. Why i submitted to my organization they rejected it. They asked to submit the tax invoice. When i requested the oyo customer care. Still they are struggling to provide the same. Oyo customer care also putting my call for long time on hold for almost 45 min. Still i didn't receive the tax receipt. Please kindly help.
Oyo booking id: gcup8361

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Jun 16, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

OYO Rooms Customer Care's response Dear Guest

We're disheartened to know about your negative experience with us. We'll certainly forward this to our team and make sure that such kind of distress is not caused again. Be assured, our team will soon assist you with your concern.

Regards
Team OYO

Verified Support

May 15, 2018

OYO Rooms Customer Care's response Dear Guest,

We worked on the issue and shared the invoice with you on your registered email ID. Hope our team assisted you accordingly and let us know if you need any further assistance.

Thanks,
Team OYO