[Resolved]  OYO — not refunding money for early check out

Booking checked-out - oyo 2681 hotel madhuram palace : booking no.: xmte3840.
In regard to the above booking number, i made an early check out and i was told by the oyo support executive that money will be refunded to me. But i have still not received the refund of ₹872. I had booked the room from 13th to 16th of november, but i modified the booking on 15th of november and shortened it by one day. I contacted the oyo support executive and he assured me that the money will be refunded to me.
I urge others to not make any booking with oyo.. They have unethical principles.
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Nov 20, 2018
Complaint marked as Resolved 
Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
OYO Rooms Customer Care's response
We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you.

Regards,
Team OYO
Verified Support
Nov 20, 2018
OYO Rooms Customer Care's response
Dear Guest, We believe our concern team contacted and communicated the needful. Once again we apologize for the trouble caused. If, you need any further assistance please let us know.

Regards
Team OYO
 
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