[Resolved] OYO — not refunding my amount 23 days have done

[Resolved] OYO — not refunding my amount 23 days have done

A akash phore from Kanpur, Uttar Pradesh Apr 24, 2019

They were saying that we will raise your ticket we will tranferring your call to seniors wait for some times amd hold for two minutes but doesn't coming back on call then. always thery do like this i have caller numerous times not solving my problem since they said that 7-14 bussiness days refund amount reflected to your account but refund doesn't reflected oyo money rs225 was recieved after one day only but the ammount debited from debit card doesn't refunded why? always saying we have initiated your ammount but when did the ammont refund?? booking id FIJB3590 Was this information helpful? No (0) Yes (0)
Jun 8, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Apr 24, 2019 Updated by akash phore so disgusting oyo care does'nt solved problem i have called many times i want my refund as early as possible i m checking regularly my bank statement from mpassbook Apr 24, 2019 Updated by akash phore oyo customer care people also not responding so many times i call so many times i messaged so many messages on whatsapp oyo assist but no response is there they all were saying the same thing only. Verified Support Apr 25, 2019 OYO Rooms Customer Care's response Dear Guest, We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly. Regards, Team OYO Apr 29, 2019 Updated by akash phore Refund still not reflected and i call to oyo care they said wait again 7-14 days Complaint k bd ek call aya tha or 3 din or jldi se jldi refund account me ajaega pr nhi aya or bht calls krchuka oyo care me sb yhi bolte h k humne ticket raise krdi h or me bt krke btata hu senior se or me call transfer krdeta hu or bola jta h wait kro aajaega 1month hogya or wo ab bhi 7-14 days bolte h Issue resolved hua ni oyo assit me br br resolved krdete h me firse open krta hu firse resolve likha aata h after sometime Refund nhi aya abhi tk or me to calls krke or oyo care me baat kr kr k prshn hochuka blkul Apr 29, 2019 Updated by akash phore Sb booking id puchte h bs or bolte h aajaega aajaega hmari trf se hogya Agr hogya to wo aata kyuni Account details leke account me transfer krdo Verified Support May 08, 2019 OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over email. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.
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