[Resolved]  OYO — OYO hotel booking fraud

Address: Tirupati, Door No 13-6-783, Street No 11, P.K.Layout, Opposite Srinivasam Complex, Tirupati, Andhra Pradesh 517501

Booked an accommodation through OYO,
SPOT ON 75784 Hotel Balaji Inn.
Booking Id : TCSR4970
Booking Date: 24/01/2021 11:37 pm

I was unable to find this hotel, though I was able to find the nearby hotels and landmarks as stated in map. The local auto walas and residents were unaware of the existence of this hotel.
The contact numbers provided for this hotel were all out of service.
After wasting 1hr trying to find out this fake hotel, I tried several times contacting OYO for the refund and each time I had to spent 15 mins to state the entire story, and then the call gets truncated before it gets transferred to the refund department.
In the end, I dint get my refund amount of rupees 830.

Both @oyorooms and @agoda are offering accommodation for this fake hotel.
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Aug 7, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
 
1 Comment

Comments

Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Joy

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