OYO — Oyo property denied check in after booking

Website: Oyorooms

I had booked an online oyo room in yuvraj hotel 72466 in shivpuri with advance online payment during check in hotel manager denied check in for online bookings then I called oyo they suggest me to cancel booking and book offline room which we cost 3 times of online booking and this hotel is 8 km away from city and no optional accommodation there so we have to pay 1800 here and got wasted my 2 hours precious time
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OYO Rooms customer support has been notified about the posted complaint.
 
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Dear Guest,

We completely understand the inconvenience you had to go through. This is not an experience we want our guests to have with us. Kindly share your booking details so that we can get this checked and assist you further.

Regards,
Team OYO

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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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