[Resolved]  OYO — Refund fraud

Website: www.oyorooms.com/yo/?start=true

I am a Retired U.S. Army soldier served my country for 25 years. I made a reservation on line for a room for dates Aug 17-29 at the OYO hotel in Bossier City La. and was charged $130.46. When i arrived i was told all the rooms are booked and i will have to contact OYO for my refund. I contacted OYO and was eventually sent a text to my phone with a web site to claim my refund. Well when i clicked on it it reads The link is now deactivated. I contacted OYO through their chat line and was told i will be contacted within 24-48 hours. Well now its been 5 days and i haven't heard from anyone so i went back to their chat line and put in my Booking number AQGF1850 to find that no agent is coming across to assist returning my $130.46 refund for a service i never received from this OYO company.