[Resolved] Oyo Rooms — about hotel booking cancel

[Resolved] Oyo Rooms — about hotel booking cancel

R rajveer punia from Rupnagar, Punjab Dec 22, 2017

Golden wings, booking no. Nvyp0649 Dear sir, My father got heart attack on 21/12/17. Due to this i tried for Cancellation of my bookings and also talked customer service. But no Cancellation is done and no refund was done. At least on medical reasons Tkt cancel and refund will be allowed. Kindly do needful so that i can have some money back which also help in Medical treatment. Thanks and regards Rajveer singh punia booking details — booking id: nvyp0649 check-in - 23rd dec'17 check-out - 25th dec'17 Was this information helpful? No (0) Yes (0)
Jan 31, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 23, 2017 OYO Rooms Customer Care's response Hi Rajveer, We have forwarded your concern to the relevant team and will connect with you regarding this soon. Regards Team OYO Verified Support Dec 23, 2017 OYO Rooms Customer Care's response Rajveer, my team tried to connect with you but there is no response from your end. Please share alternate contact details. Regards Team OYO Verified Support Dec 24, 2017 OYO Rooms Customer Care's response Rajveer, we believe that a relevant person got in touch with you and resolved your concern. We again apologize for the inconvenience. You can reach out to us again if you need any further assistance. Regards Team OYO
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