| Address: Gautam Buddh Nagar, Uttar Pradesh | | Website: www.oyorooms.com/10435-flagship-oyo-flagship-184-spice-mall-noida?checkin=01/06/2018&checkout=02 |
I booked oyo room in noida near spice mall sec 25. They charged me very high and i was ready to pay amount since it was about comfort.
First of all, hotel is running without registration, because it's a residential area, hotels are not allowed. That's why they didn't have any signboard or banner of the hotel. On the website, they have written spice mall, but it's not in spice mall. Its 200-300 meters away from it.
Still, somehow i managed to reach the place.
Well.. When i reached the hotel, it was under construction building with full of dust and mud. Not even one staff to receive from the gate, no welcome, no complimentary water or tea or coffee. The first thing they asked me is to make entire payment of 4 days immediately (Usually they charge on check out).
I rejected to pay entire amount because of rooms and reception condition. Room was not clean, one out of two light was not working. Door lock was not in good condition. Bathroom didn't have the towel, soap shampoo etc.
After making complain to the receptionist, he said he can't do anything now and he said: "sir if you want to cancel the booking, you can cancel". Bathroom condition was really bad and there was a hole just above shower (Looked suspicious, the photo is attached).
A horrible experience with oyo rooms, i would surely not book rooms with oyo again.
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These 2 booking Id's were created during that trip.
PVIB5183
LGEQ4180
On arriving there, the person on the counter told me to cancel the booking as I was willing to stay for 1 day after all this. He created another booking and I told him to send me the invoice but he didn't.