[Resolved] Oyo Rooms — amount deducted and not giving invoice

mohitsharma0319

from Noida, Uttar Pradesh

Jan 19, 2019

Address: Gurgaon, Haryana, 122001

Website: www.oyorooms.com

Dear management

I did a booking through oyo against booking number bowr7823 and in that they dedcuted my rs 649 and they are not giving me invoive.

When i contacted with customer care they accepted and said that its technical error and we will refund amount or adjust in next booking but nothing happen and disconnected call.

Again when i contacted they said that we cannot do anything

They are cheating customers

+3 photos

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Feb 25, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO