[Resolved] Oyo Rooms — amount not refunded

Agrawal Tour Travels

from Surat, Gujarat

Nov 8, 2017

Address: Indore, Madhya Pradesh, 452001

Dear all my travel agent i am agent in indore i have made hotel booking with oyo but due to some reason i have to cancell the booking the oyo concern team told me that your refund will refunded to your bank account in minimum 7 days to maximum 14 days but it has gone pass 21 days and even then no person in oyo response me proper as my suggestion is to book the rooms from b2b portal of other company
Agrawal tour and travels
[protected]

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Dec 10, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OYO Rooms Customer Care's response Dear Guest

My sincere apologies for the inconvenience you had to go through. This is not who we are. Let me quickly get this checked and we will get back to you with an update ASAP.

Regards
Team OYO