[Resolved]  Oyo Rooms — amount paid but property denying a confirm room

We have booked oyo silver pearl beach resort at neil island for dec 22. This booking was made more than a month ago. On contacting the property for confirmation they deny saying that they have a dispute going on with oyo and there is no confirmation regarding our booking. On calling oyo regarding this issue the call gets transferred to senior management but they put on hold and there is no solution being provided.
Was this information helpful?
No (0)
Yes (0)
Jan 21, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
OYO Rooms Customer Care's response
We apologize for the upsetting experience. Kindly, help us with the booking ID/contact details so that we can assist you in a better way.~Avi
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6587
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information