[Resolved]  Oyo Rooms — as per discussion things are not available in package and commitment

Address: Ghaziabad, Uttar Pradesh, 201010

All sales member makiing fool to customer.. When the person book the package nobody can pick the phone and service is very poor..in my honeymoon package a cake and bed decoration is include but not present in hotel room. When i pay full amount they people change suddenly my hotel without any per information. The also change my pickup point and i pay additional cost
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Jun 29, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
May 19, 2018
Updated by Yogi1986
All people making fool to customer
Verified Support
May 21, 2018
OYO Rooms Customer Care's response
Hi Yogi,

We sincerely apologize for the trouble you faced. This is not the experience we want for our guests. Kindly share your booking ID/registered contact number and we'll get this checked for you.

Regards
Team OYO
 
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