[Resolved]  Oyo Rooms — ashberry oyo 10232

Address: 423, 8th Main,1st Block, HRBR Layout, Kalyan Nagar, Bengaluru - 560043, Bangalore, Karnataka, 560043

We are writing from North East Residents Welfare Association of Kalyan Nagar Bangalore

This is regarding the OYO facility “Ashberry” OYO 10232 based at #423, 8th Main, 1st Block, HRBR Layout, Kalyan Nagar.

The above facility is creating a lot of nuisance in our peaceful neighbourhood. Moreover several notices have been issued by the local city corporation (BBMP), Recommendation from the local Police Station for Death, Rape & illegal activities, letters to authorities from residents for the complaints of nuisance, etc. Proof attached.

You should also be aware that as per Strict Guidelines in “Revised Master Plan 2015” – “Zoning of Land Use & Regulations” approved by Government of Karnataka Vide: G.O. No UDD 540 BEM AA SE 2004, Dated:[protected] as part of the Revised Master Plan 2015.

Table on Page 18, point 10 clearly mention the dimension of Plot size and road width required for Service Apartments. Here the requirement for Service Apartment is 18 Meters Road Width (60 Feet Road) & Minimum Plot Size of 500 Sq.M (5300 Sq.Feet) and Page 48 Parking of 800 Sq.Feet is required.

In the case of OYO 10232, it is built on 1200 Sq.feet Plot, has only 40 feet road and has no parking facility.

Keeping the above track record of the illegal activities and non compliance, the Health Department (BBMP) has rejected their trade licence (See Attachment). Right now they are functioning without a valid trade licence to support your organisation (OYO) as a Service Apartment Partner.

Your association with such partners will only damage your Brand & Reputation. Your (OYO) team must check Government Compliance in respect to the properties of your partners before getting them on board. Not sure how your internal teams in Bangalore have inspected, ignored and approved such accommodations. This puts the safety of your customers into serious risk.

This mail if for your Information, Update & Records

Thanking you,

NERWA BANGALORE.
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May 2, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
OYO Rooms Customer Care's response
Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
 
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