[Resolved]  Oyo Rooms — bad service & bad experience

Address: Bangalore, Karnataka

Hello All...

Myself Ramana from Hyderabad...

2 days ago I have been to Bangalore. My bad luck i have booked room from OYO Rooms that too in Worst Hotel (Udipi Inn in Yashwantpura, Bangalore).

Very Bad Experience of mine... From Check In to Check out.

1. Room was very Bad
2. Cockroaches have checked in before me.
3. Only 2 Hangers were there to hang clothes in which 1 is Broken.
4. No water Bottle is provided during all My
stay at Hotel. On my repeated request I have got a Water in a Steel Jug. Which taste some thing different...
5. No Kitchen to serve Breakfast. They will get parcel of only 1 item from their known Hotel and that too served as Cold Breakfast and Cold tea.
6. They have charges me 1550 which doesn't even worth 500.
7. Even after several calls / Mails / Feedback messages.. No One has responded from OYO.
8. Worst Reception person. In my 1 day stay they have called me 5 to 6 times for doing payment.
9. Even in InteriorsPlaces these kind of hotels I have not seen...
9. Left over food of previous guest who occupied the room earlier than me.
10. TV was not working when I was checked in Later rectified...

If we have this kind of experience will we go to that hotel again...

So friends pls don't book rooms with OYO at all as they will show Good images in Website but we will face lot of issues when we experience it Practically...
+4 photos
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Aug 25, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2018
OYO Rooms Customer Care's response
Dear Ramana,

We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact no. with us.

Regards,
Team OYO
 
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