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Oyo Rooms — Before cancellation show amount after cancel not refund

My booking id PMBR2351,
I book room yesterday but some reason I cancelled.but stay in same hotel at night.pay cash and online both.I pay two times in same book hotel.before cancel your app show refundable amount 801rs then I cancelled..and after reached hotel I pay cash this is not good...
Please proceed my refund as soon as possible.
Narender Kumar
M-[protected]
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Dear Guest,

Thanks for letting us know your concern regarding the refund. Rest assured, we'll get this checked and connect with you soon.

Regards,
Team OYO
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