[Resolved] Oyo Rooms — behaviour

Saurry

from Hyderabad, Telangana

Jun 3, 2019

Address: 325, Spaze I Park, Tower B, Sohna Road, Gurgaon, 122002

My self saurabh i made booking in hyderabad on 2nd june but when i reached the hotel they denied to check in beacuse property have water issue and they said that this is not our problems. I have suffered from many problems but oyo team did not help or customer care will also not gave any responce. Very bad experience from oyo.

Regards
Saurabh bhandari
[protected]

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Jul 6, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Jun 03, 2019

Updated by Saurry When i will get my refund.

Verified Support

Jun 04, 2019

OYO Rooms Customer Care's response Dear Guest,

We never want any dissatisfactory experience for any of our guest. We'll get this checked for you.

Regards,
Team OYO.

Jun 04, 2019

Updated by Saurry When you will check. I don't get any call from you.

Verified Support

Jun 04, 2019

OYO Rooms Customer Care's response Our concern team tried calling but couldn't connect with you. Please share an alternate number to get in touch.

Regards
Team OYO

Jun 04, 2019

Updated by Saurry [protected] saurabh bhandari

Jun 07, 2019

Updated by Saurry Where are you gone.

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Comments

Nitin Vishe

from Mumbai, Maharashtra

Jun 3, 2019

Oyo blocked my [protected] registered no .
4 days over .
Lot of mail customer care Including CEO & twitted to CEO & Oyo

Still no any resolution

Really [censored]ing

OYO Rooms Customer Care's response, Jun 4, 2019

Verified Support

This isn't the experience we want for our guests. Kindly share the registered email and contact details along with the Country code, We'll get this checked. Appreciate you patience.