[Resolved]  Oyo Rooms — booked a oyo room with full fledge payment but at the time of check in room not available

Address: Mohali, Punjab, 140603

Website: Oyo room

I have booked a room from oyo app yesterday, complete details as follows,

Dear varun rana, your oyo captain is looking forward to host you for confirmed booking ndqx2315 at oyo 23460 the first hotel. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 21st dec, 12 pm onwards
Check-out: 24th dec till 11 am
No. Of rooms: 1 classic (2x) room
Number of guests: 2 adults
Hotel name: the first hotel
Address: sc) 1-2, kalgidhar enclave, baltana, kalka shimla highway, zirakpur

Also got a call from your executive around 5 pm yesterday asking for my check-in time n i confirmed it around 9 pm. When i reached the hotel the told me that no room is available, i also contacted ur helpline number [protected]
But in a very rude and pathetic manner he cut my call after putting it hold for 10 min. I have all the records and the way i harrassed, even paid the full fledge payment.

Here is my details
Varun rana
[protected]
[protected]

I need my money back. I have all the records what ever you need.