I have recently booked a holiday package for my self and my family in munnar and instructed the oyo team to book a munnar hotel they have not booked the hotel that i have asked for, even repeatly asking them if the property was in munnar they said yes. Today after arrival at the property it is situated 20 km from munnar i have complained to the account manager mani but have not received any solution for this.
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May 29, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2019
OYO Rooms Customer Care's response Hello Guest,
We never want any dissatisfactory experience for any of our guest. We'll get this checked for you.
Regards,
Team OYO.
Verified Support
Apr 27, 2019
OYO Rooms Customer Care's response We would also request you to kindly share the requisite details with us, so that we can get it checked.
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