[Resolved] Oyo Rooms — booking and payment done online and the property denied the payment. fraud company
A
Ashwanisinha12348
from Bengaluru, Karnataka
Mar 27, 2019
Address: Ranchi, Jharkhand
Oyo room you guys just waste time and harass people. As i booked a room in oyo 4312 park street ranchi. I made booking and payment online. On reaching hotel after long journey your hotel partner denied the payment and told that will only except cash. And now the booking price was double the price i paid as its on sport booking. Then i called your costumer care no. The had a word with them and the asked me do do new booking.. I felt helpless and traped in oyo deceitfulness.. You guys are just making life so messed up. There is no agreement between oyo and there partners. Even i called to oyo team before making the booking and the suggested this hotel is very good and the rating shows 4.5 on oyo app for this hotel... Fake rating you guys give to your hotel just to make people traped... Its just a fraud..
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May 1, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2019
OYO Rooms Customer Care's response Sorry to know this. Please share your booking ID/contact no. so that we could assist you with this.
Regards
Team OYO
Mar 28, 2019
Updated by Ashwanisinha12348 booking id BIFZ1532, MOB NO-[protected]
Verified Support
Mar 28, 2019
OYO Rooms Customer Care's response We will assist you soon for this.
Regards
Team OYO
Verified Support
Mar 29, 2019
OYO Rooms Customer Care's response As checked our team connected with you in regards to your concern and provided you needful resolution. Our team addressed the concern with diligence and your feedback has been registered with us. Do reach out to us for any assistance in future.
Hotel Harry Inn Kolkata
Check in 10th March
Check out 12th March
Booking ID FMKY-5931
OYO reference - 18667
mail ID [protected]@gmail.com.
request to mail me the invoice copy
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Check in 10th March
Check out 12th March
Booking ID FMKY-5931
OYO reference - 18667
mail ID [protected]@gmail.com.
request to mail me the invoice copy