[Resolved]  Oyo Rooms — booking cancelled even though it was confirmed

Address: 178/2 6th Cross venkatapura koramangala, 560034

Such a pathetic experience.my slef n wife left in jungle area where CUSTOMER CARE ### was just eating something and was very unprofessionally attended my call without understanding situation at night 9:00pm.. booking I'd OASZ2459 in wayand. We spoke with executive after they confirming on booking and once we reached der no one to assist . I deleted app bye
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May 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
Verified Support
Apr 12, 2019
OYO Rooms Customer Care's response
As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.~Dk
 
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