[Resolved] Oyo Rooms — booking created at different amount

Anuj Aroraaa

from Noida, Uttar Pradesh

Nov 20, 2018

Address: Gurgaon, Haryana, 110095

Website: Oyo

Booking id-jcst8065

The application showingto book townhouse @inr 599 for double occupancy by applying coupon code oyoth499 (Screenshot attached).

I was asked to pay the same amount on the app.

Application is linked with paytm. So it added the same amount automatically and the same is deducted after adding the amount in paytm.

However the booking is not confirmed and asking for amount of rs 2000.

Oyo team is not assisting in this issue.

+2 photos

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Dec 25, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused. We'll get this checked and our concern team will assist you shortly.

Regards
Team OYO

Verified Support

Nov 21, 2018

OYO Rooms Customer Care's response Dear Guest,

We again apologise for the trouble caused. Our team has sent you an email with the details to the registered email ID. Kindly check the same. Let us know if you need any other assistance.

Regards,
Team OYO