[Resolved] Oyo Rooms — booking (gfwh1976) escalated, very bad stay in hotel - oyo 8065 map5 inn

Punith bl

Nov 19, 2018

Address: North Goa, Goa

Website: www.oyorooms.com

It’s already nearing 1year, we raised our problems faced in oyo stay at goa.

I am sorry to say, we spent our vacation gathering information & sending pictures of how pathetic our stay was at goa with all these issues:

1. No water
2. Frequent disconnection of electricity
3. Not hygiene
4. No hygienic breakfast
5. Exhaust fans not working and rooms are totally smelly and impossible to stay.

So after calling your customer supports numerous times, still, we have not received a full refund of our stay. Now we don't even get any response.
We all work for reuters news team if this is not resolved asap. We will publish the article about pathetic oyo stay & irresponsible customer support.

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Dec 27, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

OYO Rooms Customer Care's response Dear Guest, We are extremely sorry for the disappointing experience. Our concern team will get in touch and assist you shortly.

Regards
Team OYO

Verified Support

Nov 22, 2018

OYO Rooms Customer Care's response Hi, We tried reaching out to you but the attempt was unsuccessful therefore we have sent you the needful over mail. We again apologies for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO