[Resolved] Oyo Rooms — booking id wqub4835 at oyo 3892 hotel divya palace, indore misbehaving with guest and harisment the female guest

Pranay hajela

from Dhamtari, Chhattisgarh

Jun 17, 2018

Address: Indore, Madhya Pradesh, 452002

Oyo 3892 hotel divya palace, indore
This hotel is not for family and not for female.
Staff is misbehaving with guest and female.
Staff and owner is imploite and use very bad words to the guest. Terible experience.
Staff is drunk and harassing the guest and their female members. Specially the owner and their authority person who are seating on reception.

Very very bad place to stay.

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Jul 18, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

OYO Rooms Customer Care's response Dear Guest

We understand the terrible experience that you had to go through. A disappointed guest is not what we want for us. We're extremely apologetic about this. Please allow us time. We'll soon come up with the resolution.

Regards
Team OYO