[Resolved]  Oyo Rooms — Booking not verified so want refund money back.

I had booked a room and had paid Rs.2086 for the same. But there was no Booking ID generated, the OYO app shows payment not verified but the money got debited from my account. I tried contacting the customer service, even they are not able to track down the issue. Hence, I want a refund, as the room did not get booked.

UPI ID :[protected]
TO : [protected]@hdfcbank
GOOGLE TRANSACTION ID : CICAgODB88CfZQ
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Feb 8, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
OYO Rooms Customer Care's response
Hi, this is not the experience we want you to have with us. Please share your registered contact details so that we can assist you further.

~Team OYO
Jan 05, 2022
Updated by Tejaswini Rajesh
+[protected] is the registered mobile number.
To contact for any clarification call [protected]

Amount: Rs.2086 (To be refunded from OYO towards me)
UPI ID :[protected]
TO : [protected]@hdfcbank
GOOGLE TRANSACTION ID : CICAgODB88CfZQ
Verified Support
Jan 06, 2022
OYO Rooms Customer Care's response
Hi, we have raised your concern with right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you.

~Team OYO
 
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