[Resolved]  Oyo Rooms — booking shifted szmf4069

Address: 110092

We had done this booking on 30th October, my booking I'd SZMF4069 in Capital O 63970 Beach Box Hotel it is two days stay from 07th to 08th Dec 2019 and payment has been done at the time of booking Rs. 2437/- because there was no option for cash payment / pay at hotel.
Suddenly yesterday they inform us that your booking is shifted to another hotel due to unavoidable reasons. Why I am shifting to another hotel when I confirmed that booking only on 30th October 2019. Second thing they still take bookings of the same hotel on higher rates. It is showing that they cancelled our booking intentionally.
I know some more persons who was facing the same issues, I have noticed that they doing business like that first they take advance bookings from the clients and again open the same hotel for taking fresh bookings on higher rates, when booking are done on higher price then they shifted your old clients booking to unwanted places without taking any approvals and his willing.

Aarti
[protected]

Jitendra
[protected]

Hotel Booking details:-
Dear Aarti, we look forward to host you for confirmed Booking SZMF4069 at Capital O 63970 Beach Box Hotel . Awaiting you is a 100% OYO Experience - from booking to check-out
Check-in: 7th Dec, 12 pm onwards
Check-out: 9th Dec till 11 am
No. of rooms: 1 Classic (2X) Room
Number of guests: 2 Adults
Hotel name: Beach Box Hotel
Address: 1a, Opp Acron Waterfront Resort, On the Seaward Side of Baga Bridge, Baga, Bardez-Arpora, Goa


Map link: https://www.oyorooms.com/my-booking?mobileNumber=[protected]&bookingId=[protecte...⇄

*T&C- Every guest must carry an original govt. issued address ID proof(PAN Cards not valid).Please don't carry outside food. Your OYO stay is now insured by Acko. Click https://www.acko.com/policy/?pid=lHXEWjsVo9O9Vy8xiXPKCg&source=selfserve to see your policy

[protected][protected][protected][protected][protected]

Hotel shifting details:-
Booking Update- SZMF4069
Dear Aarti,
We have updated your booking at OYO 7476 Braganza Guest HouseCheck-in: 7th Dec, 12 pm onwards
Check-out: 9th Dec till 11 am
No. of rooms: 1
2 Adults
Hotel name: Braganza Guest House
Address: 1, Baga Beach, Goa
Map link: https://www.oyorooms.com/my-booking?mobileNumber=[protected]&bookingId=SZMF4069&...⇄
For help, call [protected]

*TnC- Every guest must carry an original govt. issued address ID proof (PAN Cards not valid)
OYO Booking
Dear Guest,
we are unable to reach your phone.Your OYO has been shifted to a nearby property, OYO 7476 Braganza Guest House.
Booking No:SZMF4069
For help, call [protected] *TnC- Every guest must carry an original govt. issued address ID proof (PAN Cards not valid)