[Resolved] Oyo Rooms — cancelation and refund money

Babu323

from Chennai, Tamil Nadu

Sep 12, 2018

Website: Www.oyorooms.com

I had booked one OYO rooms for 2 days at OYO 9840 Salome Resorts, Munnar.
Booking ID- LZWS3924
Later i canceled one night before 30 hours of check in time.
After the stay, OYO representative told me the cancelation amount of Rs 1437 will credit to my bank account within 14 working days. I didn't get the amount even after 1 month. As per OYO, i contacted my bank customer care center and they told me bank didn't get the money from OYO rooms..
See, its been 3 months since i m following the fraud OYO rooms for my refund money. Whenever i send a mail, they didn't respond to it.
I need my refund money. I have no other way. Help me.
Customers, please dont use OYO rooms. They will steal your wallet and time.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Oct 27, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

OYO Rooms Customer Care's response Dear Guest, we really apologize for this. Our concern team will assist you shortly.

Regards
Team OYO

Verified Support

Sep 24, 2018

OYO Rooms Customer Care's response As checked our support team contacted to you and shared the refund status with you over mail. We hope your issue is sorted now. We assure you to provide a comfortable stay for you the next time you stay with us.

Regards
Team OYO

Nov 07, 2020

Updated by Babu323 Solved