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Oyo Rooms — cancellation of room

Address: 19, KH Road, Raja Ram Mohanroy Extension, Shanti Nagar, Bengaluru, Karnataka 560027, Bangalore, Karnataka

I booked a room in oyo telehus, bangalore. On 6/4/19. 2 people, am the main guest and my daughter is minor. I gave my id for registration. But they asked my minor daughter, which i don't have a printout. Since ur hotel policy says id for major should be given. And that too i reached the hotel around 8:30. The people in the reception behaved so rude and harsh, treating us so badly. I want u to take necessary steps and refund my money.
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Comments

5times I made a call you people keeping me hold and disconnecting the call

On 09-Apr-2019, at 4:58 AM, chandan venkatesh wrote:

There is big rats in the room
I don’t slept for the

Reply
What would you do in a hotel where they cant even offer you food. The incident has happenend while i booked a hotel through oyo.

when i knew of the situation i am into, i checked out from the hotel and informed oyo about that. On first they agreed to refund but now after multiple followups they say they cant refund my money back.

thats fraud
Reply
OYO Rooms Customer Care's response, Apr 11, 2019
Verified Support
Dear Guest,

We are very sorry for the distressing experience. Please share the booking details and our team will take it from there.

Regards,
Team OYO

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