[Resolved] Oyo Rooms — changing hotel without our permission

[Resolved] Oyo Rooms — changing hotel without our permission

A Achint Porwal from Ratlam, Madhya Pradesh Dec 10, 2018

Dear sir, We booked one room from 11 dec to 14 dec, 2018 in oyo 20030 flagship japee hospital.in noida, up. India Now a day before of stay they sent a message/sms as under:- . Hi achint, Due to unavoidable circumstances, we need to change your booking to another hotel. Now my complaints is as under :- How can oyo rooms company, changes hotel which we already booked for those dates and asked and pressure us to change/shift to another hotel. Was this information helpful? No (0) Yes (0)
Jan 10, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 10, 2018 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO
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Comments

Flvnoj joshi

from Gurgaon, Haryana

Dec 10, 2018

I m say in oyo 14710 hotel pallvi palace rooms in delhi. They are sell high rate of bottel in room . We are buy 4 bottles that rate in hotel 25 ruppes per bottle. This is the very high rate compared to the market. Market selling price 20 ruppe. I request to oyo please action on the hotel