Oyo Rooms — Charged wrongly

Address: Capital O 61292 Manyata Sterling

I had booked an oyo for the 1st of july 2022 for 735, Booking id: SURQ4994. When we arrived at the place early we were charged a total of 1300, when the policy says for early checkin you will have to pay 30% of the original price, which would cost a total of 956, I would have readily paid even 1000 but they were being stubborn and rude about it and also charged us this much, did not like the experience at all, it was horrible to pay that much as this has happen another time too, they just tell, we arent partners with oyo, so we would charge this much only, but the hotels are still there on the app, I hope this problem gets resolved
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OYO Rooms customer support has been notified about the posted complaint.
 
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Hi Ramen, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo

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