[Resolved] Oyo Rooms — charges for ac and giving non ac rooms

Bhavin Ranawat

from Mumbai, Maharashtra

Apr 30, 2018

Address: Mumbai City, Maharashtra, 400004

Website: Oyo

They charged me for ac rooms amd gave me non ac rooms and after calling 4 5 times and at last speaking to the senior which was so rude name was smthing yogesh nahar said that i wont get any refund on the property i am so disappointed with the service will ask every 1 in my surroundings to delete the app and not book from oyo because the cheat like this and the seniors are very rude
I know this wont effect you so much but will atleast do what i can do from my side by registing a complain in consumer court so that at least you dont cheat like this to all

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May 31, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Apr 30, 2018

Updated by Bhavin Ranawat And i paid them the money in advance

Verified Support

Apr 30, 2018

OYO Rooms Customer Care's response Dear Bhavin,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Apr 30, 2018

Updated by Bhavin Ranawat My booking id is YJTN0267