[Resolved] Oyo Rooms — charges not clear by oyo in hotel winner in amritsar

Chirag Goel 2575

from Hoshiarpur, Punjab

Dec 31, 2018

Address: Amritsar, Punjab, 143001

Dear sir/mam,
My self chirag, booking hotel unique but due to maintainance, transfer to hotel winner in, during check out he says you submit 700 rs extra but during booking i have cleared all my payment rs 1997 but hotel person says he receives only 1173 only. So please clear my complaint asap.
Next time we don't use oyo site for any registration my booking i'd is nexa4396

Regards
Chirag goel
[protected]

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Feb 5, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO

Verified Support

Jan 03, 2019

OYO Rooms Customer Care's response We have worked on your concern and we would like to inform you that we have initiated your refund. Kindly accept our apology once again. We further request you to kindly acknowledge the mail that has been sent to you.

Regards,
Team OYO