[Resolved]  Oyo Rooms — cheated by oyo 14733

Our book i'd was qbah1370 at oyo 14733, we were three, but they didn't provide us any extra mattress, we bought 6 water bottles from them, where mrp was 20 per bottle, but they claimed 25 per bottle, i warned them that they can't claim more than mrp, but they said "we don't bother, you have to pay". I was helpless, i paid it and collect the bill, then i complaint to oyo via twitter. But without any compensation they solved the problem only by seeking apologize. I was totally cheated by the property. Not only that, the property has it's own restaurant but i refused to avail food from there then they started to non co-operate with us by not allowing outside food, ultimately they allowed that. Overall my experience is too bad and i am seeking compensation. But oyo ignoring this issue
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Feb 13, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. Our relevant team will get in touch and assist you shortly.

Regards
Team OYO
Verified Support
Jan 13, 2019
OYO Rooms Customer Care's response
Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent you an email offering you a complementary of 300 INR hope you'll acknowledge the same. Let us know if you need any further assistance.

Regards
Team OYO
 
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