[Resolved]  Oyo Rooms — cheated by oyo taking full payment

Address: OYO Hotel Sherbaugh, Satara, Maharashtra

I had booked hotel sherbaugh in mahabaleshwar around 3 months before through oyo rooms app for dates 29th december 2019 to 1st january 2020 my booking was for 15 people in 5 rooms with booking id xrqk3205 and tpbx3025. All the payments were made and all the planning of our trip was done. I had called hotel people to confirm my booking. Hotel people told me they dont have tie up with oyo. Without tie up they took money and they are telling they will shift to some other hotel and they can shift only on 28th december 2019. I requested to shift early and they told me they will try to shift by 17th of december 2019. Today i called them and they are telling they have to cancel the booking as they have issues with booking in mahabaleshwar. I had booked long time ago so that our trip will be good. I have been cheated by oyo. I told them to pay interest on my amount paid for booking but they disagreed and told me to do whatever i can and they wont pay. They used to put my call on hold for long time like an hour without any proper response. I have been tortured by oyo rooms app.