[Resolved]  Oyo Rooms — cheated with oyo policy

Address: Kolkata, West Bengal, 700032

Website: www.oyorooms.com

We three friends booked an oyo room for three people pmlo5076 in newtown kolkata in name of aditi roy. We contacted oyo captain regarding booking. We were one girl two boys office colleagues. The hotel receptionist denied our entry and oyo captain denied to listen to our problem and even customer care executive denied regarding hotel booking and said that only people with blood relations are allowed for three adult booking. It was nowhere mentioned in oyo room policies while making booking and even nobody intimated us immediately after booking. Straight forward we are taking this issue to consumer court. Oyo you are abig cheater nothing else. You and your executives are cheaters.

It was midnight and we have to just wander on the roads whole night due to your carelessness.

Thanks you have to face consequences for this.

Very best of luck.

Thanks and regards.
Aditi roy.