[Resolved]  Oyo Rooms — cheating done by 'oyo' room service

Address: Junagadh, Gujarat, 362265

We booked hotel 'bansidhar' in somnath through 'oyo' 3 months ago but when we reached somnath on 27th of december. But when we reached at the hotel, the receptionist told us that he doesn't has any contact with 'oyo' and because of this we suffered a lot, with full family we were roaming on road for 1 hour and when we complaint to 'oyo' customer care, they told us that they can't help us in any way. At last we booked rooms in that same hotel at double rate.
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Feb 9, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2018
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
Team OYO
 
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